Faulty by design. The state of public-service commissioning

18 January 2017

If a public policy intervention reaches near perfect results, it’s probably because it made up its own grading scheme. When the Troubled Families programme’s infamous 99 per cent success rate was called into question by the publication of an independent evaluation, it highlighted some of the issues with public-sector commissioning, such as ill-defined outcomes. Reform’s latest report, Faulty by design. The state of public-service commissioning., published today, seeks to shed light on the successes and failures of the current framework and serves as a case for change from the current system.

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