Putting people first: governing for outcomes


Why government keeps getting things wrong – and what we should do about it

Richard Bacon MP, Member of Parliament for South Norfolk and Member of the Public Accounts Committee

Sir Michael Barber once observed that the “How” question is relatively neglected in the writing of history and politics. A textbook would say of some medieval king that “he gathered an army and hastened north” without pausing to consider just how difficult that was to do…

Managing government for results

Ray Shostak CBE, former Head of the Prime Minister’s Delivery Unit, Director General of Performance Management and member of the Board of Her Majesty’s Treasury (2007-2011)

In May 2015 election winners will be sitting around the Cabinet table. They will have promoted their vision for the future in their manifesto and given an indication of what they would do for us all. They will have campaigned, made speeches and promised change. And, no doubt, they will mean to deliver their promises…

Delivering core public services with less money: transformation in the real world

Stephen Rimmer CB, Strategic Leader – Preventing Violence against Vulnerable People, West Midlands

Whatever public services are for, it seems a fair presumption that protecting the public from serious risk of harm will continue to be a core statutory duty and (as important) a moral imperative. The clarity of that mission, however, is belied by mind-boggling complexity…

Building our future: reforming Her Majesty’s Revenue and Customs

Ian Barlow, Lead Non-Executive Director, Her Majesty’s Revenue and Customs

The government, as a provider of services to the nation’s citizens, needs to reflect and respond to the changing demands of those it serves, in the same way that innovative private sector organisations do…

Crime and punishment – learning from the past

Lord Warner, Former Health Minister (2003-2007) and Member, Reform’s Advisory Board

In its pledge card for the 1997 Election the Labour Party promised to halve the time for bringing persistent young offenders to justice. At the time this was seen as a major political problem with little effective action by a failing youth justice system to check the anti-social behaviour of many persistent young offenders…