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On Friday 14 July 2017, UKAuthority held a conference titled ‘Rise of the Bots: Can AI help transform public services’. The conference looked at how aritifical intelligence (AI), machine learning, robotic process automation and bots can be used to help transform the business of public sector service delivery.
Alexander Hitchcock, Senior Researcher at Reform, delivered a presentation on ‘iGovern: AI in public services’. You can find the video below: