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William Mosseri-Marlio wrote an article in Prospect after the launch of Reform‘s latest report, The future of public services: digital patients.
Healthcare technology represents a significant opportunity for policymakers and encourage more effective self-care for patients, alongside helping them to stay healthy in the first place. However, research shows that the technology has created confusion over clarity, and that in the UK there is not an established framework to help consumers navigate the complex mobile health market. He argues that the NHS should adopt the operating model of the digital economy, not just the products.
“Unless a new framework is put in place to help clinicians and consumers navigate the market, the NHS will miss out on the benefits of patient engagement. Given the £22 billion efficiency challenge faced by the health services, these are losses the NHS can ill afford.”
Read the full report here.