Civil Service World, 2 October 2018

Following the publication of Reform‘s report, Smarter Working in public services: the HMRC experience so far, Researcher Luke Heselwood wrote an article for Civil Service World exploring what other departments can learn from HMRC’s smarter working agenda.

“Smarter working can help to break down the traditional silos of government, with more shared spaces and technology. By doing so, it can improve service delivery and help to reach Sir Michael Barber’s aim of achieving maximum value for every pound spent.”

Read the article here.