AI in Government and Public services, August 2018

Maisie Borrows, Research Manager, contributed an article to the recently published Braintree whitepaper on AI in Government and Public services. Following the publication, she was quoted in both Government Computing and Open Access Government, saying “AI can have a profound impact on how the civil service runs. From defence to health, a greater use of AI can lead to more efficient, effective and productive public services. At its most basic level, AI can replace repetitive tasks and allow civil servants to focus on more complex work. More sophisticated AI has the potential to change the entire nature of work, allowing public services to predict and prevent future challenges.”