HMRC’s Transformation Strategy

Across all government departments, powerful reforms are leading to reductions and optimisations of government spaces, better implementation of technology, flexible working, and innovative ways for departments to deliver their services.

Reforms within HMRC are an example of best practice within government. HMRC has consistently been the department to make the largest contribution to reducing the civil estate, saving around £250 million in 2010-14. The challenge of a more efficient government remains, however, and public services can always offer better value for money. To this end, opportunities for different departments and public service leaders to meet, discuss and explore lessons learnt and joint opportunities are crucial.

Reform is thrilled to host a high-level roundtable to support the further development of the government’s transformation strategy. This discussion will highlight the successes of HMRC’s reform, digitisation and modernisation strategy and outline lessons and challenges for other departments. The event will bring together 18-20 public service leaders and senior figures from departments that are digitising and transforming their own estates.

Jon Thompson, Permanent Secretary at HMRC, will give the opening remarks before opening the discussion to the roundtable. The event will be held under Chatham House Rule.

Contact

020 7799 6699

17 July 2017
11.30 - 13.00